Commission Custom Design and Creation
Commissioned Custom Design is a 6 - 8 week process (and sometimes longer) so plan early
*With a TO SCALE" visual of exactly what you want commissioned, there will be little or no design fee. Your request will be quoted as drawn. "To scale means exact measurements included. The visual you supply must be your own creation. You will sign a waiver stating this is 100% your design in order to release The Sterling Studio from any Copyright Infringement Liability.
*Without a "TO SCALE" visual, then the process begins with a non-refundable design fee paid up front which varies based on the complexity of design as discussed. All Sterling Studio designs remain property of the Sterling Studio.
* Quotes are good for two weeks. If your design needs quoted a second time, there will be a fee if two weeks time has passed or precious metals prices have changed substantially. Quotes include a 10% leeway.
*If you provide the stone/s or elements, you must supply purchase, treatment, and previous repair history on the parts you provide. Vague, false or incomplete information will release The Sterling Studio from any potential liability of damage to items you supplied.
* If you have a date by which you'd like to have a piece commissioned, be sure to have everything above completed 6-8 weeks prior to that date.
The Sterling Studio reserves the right to refuse work.
It is highly recommend that you support the original artist or business that owns the design you are seeking.
The Sterling Studio is known for Sterling Jewelry but does Commission Custom work in Gold and/or a combination of both.
No custom jobs are taken in from Thanksgiving through Jan 10th.
Sterling Studio One of a Kind, Signed and Originals
Sterling Studio - One of a Kind, Signed, Original pieces available now
Occasionally, ideas just run out the finger tips unexpectedly.
Of these feral pieces, while all are Sterling Studio originals, some may be one of a kind, almost all are signed, some may be cast and finished by hand, some might be 100% made by hand each time, some may be "Collages" of existing pieces of jewelry. Some original pieces are part of a series and are made more than once. These pieces are usually available without having to be commissioned.
Accepted Payment Methods
Acceptable forms of Payment for Commissioned Custom or Repair Work
Cash, Post Office Money Order or Cashier’s Check are acceptable for commissioned custom or repair work.
No items will be shipped out until we receive 100% guarantee from our bank that funds have cleared, even if this differs from what your banking information tells you.
Acceptable forms of payment for Side Lines are; Cash, P.O. Money Order, Cashier’s Check. MC or Visa in person or by phone.
Sterling Jewelry Repair
*** VERY Helpful hints about Sterling Jewelry Repair ***
#1) Repairs can NOT be assessed nor quoted by phone. They must be seen in person to be evaluated. *See more below.
#2) The price you paid for an item has absolutely - nothing - to do with the price of quality, professional repair work.
#3) In the case of items sold with instructions like "You can take it to your local jeweler to be sized" or "Needs minor repair", it is recommended that you clearly understand the return policy of the seller - if any - as this is not always the case or financially feasible.
#4) Determine if the piece is worth it to you to quite possibly pay more to fix it than you paid to purchase it. Much of the jewelry sold today is not suited to repair costs. So if you did not pay much for it and it is not sentimental, then repairing the item may not work for you. *Exceptions to this might be the replacement of detachable components like clasps or ear wires.*
#5) Other than some basic watch band repairs or replacements, the Sterling studio does not repair watches.
#6) Repaired jewelry often may look a bit different when completed. There are too many reasons why to state here.
For all inquiries on repair services
The most certain way for your piece to be properly evaluated to see if it can be repaired here is to bring it in to be assessed. If you cannot bring the item in, then send clear photos from all angles with a size reference in each photo, like a ruler or a penny, to firstname.lastname@example.org. This is not as fast nor as certain but it *might* help.
If you choose to send an item to be seen or repaired;
#1) Include in detail what you want done, accurate return mailing and contact information.
#2) Include proof of cost and previous repair histories, any stone information like; genuine, simulated, treated etc.
#3) Be sure to send your item to the appropriate Sterling Studio address which will varies due to shipping carrier. *Be sure to see "Call Home" page for proper shipping and mailing information.
* The Sterling Studio does not repair Gold - except - to replace simple detachable components - while you wait - if the parts are in stock.
* The Sterling Studio does not repair Platinum or Steel * The Sterling Studio does not take "Rush Jobs" so plan early in time sensitive situations.
* No repair jobs are taken in from Thanksgiving through Jan 10th.
Side Lines via Sterling Studio
A Large Hand Picked Selection of Sterling Jewelry and Stones
from other artists is a great option if you need
a gift soon or are not ready to commission one yet.
The Sterling Studio began as a retail store and still carries a sizable hand selected inventory of Sterling Jewelry and Stones purchased from other artists or manufacturers. All is not pictured here.
If you are seeking a particular item, email or call to see if there is a piece here to suit you.